This policy explains what information Yogi Heating & Cooling LLC (“we”) collects through this website and how we use it.
What we collect
- Information you send us through forms: name, phone number, ZIP code, the service you need and your message.
- Basic usage data such as pages visited and device type, collected by analytics tools only if you accept analytics cookies.
How we use it
- To call or text you back about your request, schedule visits and send appointment updates.
- To send invoices and service records through our scheduling and billing system.
- To improve this website.
Text messages
If you check the box to receive texts, we send appointment confirmations, arrival updates and service reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or SMS consent with third parties for their marketing.
Who we share it with
We share your information only with service providers that help us run the business — our scheduling and billing software, payment processor and email/text provider — and only as needed to serve you. We do not sell personal information.
Payments
Online payments are handled by our payment processor. Card numbers are never stored on this website.
Your choices
To see, correct or delete the information we hold about you, email service@yogihvacr.com or call (814) 431-1709.
Contact
Yogi Heating & Cooling LLC, Schaumburg, IL.